Return and Refund Policy

At GizmoPaw.store, customer satisfaction is our top priority.

  • Return Window: We accept returns within 14 days of delivery.

  • Condition: Items must be unused, in original packaging, and with proof of purchase.

  • Non-returnable items: Gift cards, health & hygiene-related products, personalized items.

  • Refunds: Once the returned item is received and inspected, a refund will be issued to your original payment method within 5–7 business days.

  • Exchanges: If you received a defective or wrong product, we’ll replace it free of charge.

  • Return Shipping: Customers are responsible for the cost of return shipping unless the product is defective or incorrect.

👉 To initiate a return, contact us at: support@gizmopaw.store