FAQ

1. Where do you ship?
👉 We ship worldwide, with a focus on the USA, Europe, and other international regions.

2. How long does shipping take?
👉 USA & Europe: 7–15 business days
👉 International: 10–20 business days
(Processing time: 1–3 business days)

3. Do you offer free shipping?
👉 Yes! We offer Free Standard Shipping on all orders.

4. How can I track my order?
👉 Once your order is shipped, you’ll receive a confirmation email with a tracking number.

5. What payment methods do you accept?
👉 We accept Payoneer checkout.

6. What is your return policy?
👉 You can return items within 14 days of delivery if unused and in original packaging. Check our Refund & Return Policy for details.

7. What if I receive a damaged or wrong product?
👉 Contact us immediately at sales@gizmopaw.store, and we’ll send a free replacement or refund.

8. Do you sell original branded products?
👉 We offer carefully curated, high-quality items from trusted suppliers. All items are 100% brand new.

9. How do I contact customer service?
👉 📧 Email: sales@gizmopaw.store

👉 📞 Phone: +1 970 710 1062

10. Can I cancel my order?
👉 Orders can be canceled within 12 hours of purchase. After that, orders are already processed for shipping.